To view your sales receipt, you can check your email inbox associated with your JZ Forever account. We automatically send a digital sales receipt to the email address provided during the purchase. If you can't find it in your inbox, please check your spam or junk folder. Alternatively, you can log in to your JZ Forever account and navigate to the "Order History" section to view and download your sales receipt.

To return an item to JZ Forever, review the return policy, contact customer service, package the item securely, ship it back with a tracking number, and await inspection. Refunds or exchanges will be processed according to our policies. Contact customer service for further assistance or instructions.

At JZ Forever, we strive to restock items that are indicated as "out of stock" whenever possible. However, availability is subject to factors such as demand and availability from our suppliers. We recommend keeping an eye on the JZ Forever website or subscribing to our newsletter for updates on restocked items. We understand the importance of offering a wide range of products to our valued customers and will make efforts to replenish stock as efficiently as possible.

We, JZ Forever, offer shipping to various locations depending on our shipping policy. During the checkout process on our website, you will be able to select your desired shipping address. We typically offer shipping within the country where the order is placed, and in some cases, we may also offer international shipping. Please ensure that you provide accurate and complete shipping information to ensure a smooth delivery process.