JZ Forever Return Policy

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Thank you for choosing JZ Forever as your shopping destination. We strive to provide you with the best products and customer service. If you need to return an item, please review our return policy below:

Returns:

  • You have 30 days from the date of purchase to initiate a return.
  • To be eligible for a return, the item must be unused, undamaged, and in the same condition as when you received it.
  • The item must be returned in its original packaging.
  • Please include the receipt or proof of purchase with your return.

Refunds:

  • Once we receive your returned item, our team will inspect it to ensure it meets the eligibility criteria.
  • We will promptly notify you about the status of your refund.
  • If your return is approved, we will initiate a refund to your original method of payment.
  • The refund amount will exclude any shipping or handling fees incurred during the initial purchase.
  • The time it takes for the refund to be credited to your account may vary depending on your financial institution’s policies.

Shipping:

  • You are responsible for covering the shipping costs associated with returning the item.
  • Please ensure that the package is adequately protected and consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for any lost or damaged return shipments.
  • If you receive a refund, the cost of return shipping will be deducted from your total refund amount.

Contact Us:

If you have any questions or need assistance with your return, please don’t hesitate to reach out to our customer service team. You can contact us at [your email address or customer service number]. We will be happy to guide you through the return process and address any concerns you may have.

Please note that this return policy applies to purchases made directly through JZ Forever. If you have purchased our products from a third-party retailer, please refer to their return policy for further instructions.

Thank you for your understanding and cooperation. We appreciate your business and look forward to serving you again in the future.

Sincerely,
JZ Forever